To comply with FCC regulations under the Telephone Consumer Protection Act (TCPA)—including the one-to-one direct consent rules—as well as mobile carrier A2P 10DLC (Application-to-Person 10-Digit Long Code) and CTIA guidelines, you must have a standalone, dedicated section on your website for SMS text messaging terms.

Mobile network operators strictly require this text to be publicly available at a dedicated URL (e.g., [sronc.com/sms-terms](https://sronc.com/sms-terms)) to approve your business text messaging campaigns.

Below is a complete, legally structured, and compliance-vetted template designed specifically for your company.

Shared Resources of NC, LLC – SMS Terms & Conditions

Effective Date: June 3, 2026

Please read these SMS Terms & Conditions carefully. By providing your mobile phone number and opting in to receive text messages from Shared Resources of NC, LLC (doing business as Shared Resources Technology Solutions, and hereinafter referred to as "we," "us," or "our"), you agree to be bound by these SMS Terms & Conditions, as well as our primary Website Terms of Service and Privacy Policy.

1. Program Description & Message Types

Shared Resources of NC, LLC utilizes text messaging to communicate with clients, partners, and prospective customers who have explicitly opted in to receive communications. Messages may include:

  • Transactional & Operational Alerts: IT support ticket updates, service alerts, system maintenance notifications, scheduling reminders, and billing or invoice updates.

  • Informational & Marketing Communications: Cybersecurity advisories, technology updates, business inquiries, and promotional offers regarding our IT services and solutions.

2. Explicit User Opt-In and Consent

By checking an un-pre-ticked box on our web forms, submitting an online inquiry, or initiating a text message conversation with us, you provide your prior express written consent to receive recurring automated and manual text messages (including SMS and MMS) from Shared Resources of NC, LLC at the mobile number provided.

  • No Condition of Purchase: Consent to receive text messages is not a condition of purchasing any goods, IT equipment, or managed services from us.

  • One-to-One Consent: Your consent is collected directly and exclusively by Shared Resources of NC, LLC. We do not buy, sell, lease, or share consent data from or with third-party lead generators or affiliate marketing networks.

3. Message Frequency and Pricing

  • Message Frequency: The frequency of text messages varies depending on your interactions with us, your active support tickets, or the nature of your technical service requests.

  • Cost: Message and data rates may apply. Shared Resources of NC, LLC does not charge a fee for our text messaging program; however, your mobile carrier's standard messaging, data, and roaming rates apply according to your specific wireless plan.

4. How to Opt-Out (Revocation of Consent)

You have the right to revoke your consent and unsubscribe from our text messages at any time.

  • To stop receiving text messages from us, reply STOP, QUIT, END, CANCEL, OPT OUT, or UNSUBSCRIBE to any text message sent from our number.

  • Upon receipt of an opt-out command, you will receive a single, final text message confirming that you have been unsubscribed. No further messages will be sent to that mobile number unless you explicitly re-enroll or initiate a new support ticket via text.

  • Opt-out requests are processed automatically and in real time, but in all cases will be honored within 10 business days per FCC requirements.

5. How to Get Help or Support

If you are experiencing issues with our messaging program or need assistance, reply HELP to any text message you receive from us, or contact our support team directly:

  • Email: support@sronc.com

  • Website Support Portal: sronc.com

6. Carrier Liability Disclaimer

Mobile carriers (including, but not limited to, AT&T, T-Mobile, Verizon, and regional wireless providers) are independent networks and are not liable for delayed, misrouted, or undelivered messages.

7. Core SMS Privacy Policy Integration

We respect your privacy. In strict compliance with A2P 10DLC carrier specifications, Shared Resources of NC, LLC does not share, sell, rent, or lease phone numbers, opt-in data, or consent records collected for SMS purposes with third parties, affiliates, or partners for marketing or promotional purposes. All text-messaging originator opt-in records and associated data remain completely private and confidential.

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